Terms & Conditions
What is your cancellation policy?
Sessions must be cancelled or rescheduled with reasonable notice. Late cancellations may be charged according to the booking terms.
What happens if I arrive late?
Please arrive on time. Arriving late may shorten your session, allowing the following appointment to begin as planned.
When is my appointment confirmed?
Appointments are confirmed once your booking is accepted. Please check your confirmation for the date, time, and location.
Is my information kept confidential?
Information shared during sessions is treated with care and confidentiality, subject to legal and safeguarding obligations.
When and how do I pay?
Payment is due according to the method and timing stated when booking. Prices may change with prior notice.
What do these terms cover?
By using this website, you agree to these terms. Please contact Terra Entre Luzes with any questions before booking.